Jamie Houston, Mac Tools

Jamie Houston, Mac Tools

Mac Tools recently attended The National Franchise Exhibition in Birmingham where they spoke to many people looking to change their futures by running their own business.

“Every year, it’s great to meet so many people who are considering new business opportunities. We always look forward to exhibitions and helping people take their first steps towards successful business ownership. Exhibitions are a great chance to see and experience all the different franchise brands and are an informal way to gain more information about those that interest you.

“We also always ensure that we have a variety of team members present to give visitors to our stand a wide overview of the Mac Tools business. This includes members of the marketing team from Head Office, development managers and our franchisees. Visitors are able to talk to the whole team to get a glimpse of how the franchise and support teams operate.”

Mac Tools knows how important it is to take franchisees to exhibitions with them. They know the franchise in-depth and can give an overview of how it operates on a day-to-day basis so can provide valuable information to help visitors assess our franchise opportunity. Franchisees have also been through the decision-making process so they know exactly what questions that potential new franchisees will have and will give honest and truthful accounts of their experience.

Jamie Houston, Mac Tools Stourbridge, attended the exhibition this time to let visitors know more about his success story.

Jamie, an ex-mechanic, wanted to start his own business and joined Mac Tools in 2015 after meeting the team at The Franchise Show. One year later he was on the other side, sharing stories of his success with candidates.

“Mac Tools was the ideal choice for me because I know what the customers want and understand the technical terms of the jobs. I have been in the motor industry all my working life and my existing knowledge enables me to give advice. I can identify the tools that customers need to meet their requirements and I can see if I can sell them something to make their lives easier,” explains Jamie.

“The Mac Tools recruitment process was very good. There was always support from the team at Head Office and there was clear communication about what needed to be in place on my behalf. I received all of the information packs and relevant information to go away with and read through. I also spent a day on another Mac van with another franchisee to really help visualise myself running the business. It was a great day and it answered a lot of my questions,” adds Jamie.

“As with any business, there’s always a risk but, with Mac Tools, I felt reassured that I would be selling good quality brands and products as well as being backed by a support and warranty. The business model is really based on the work that you are willing to put in – you put in exactly what you get out!”

“As a qualified vehicle technician I thought of setting up my own garage but kept being drawn back to Mac Tools. The fact that the brand is established and offers quality products and access to world-leading brands really swayed my decision. After researching comprehensively and looking at how the business model operated, I really felt that it was a move in the right direction for me, both from the point of view of working for myself and receiving the benefits of my own hard work.”

Not all franchisees have initial knowledge of the range of tools. That’s why Mac Tools recognises the importance of offering comprehensive training for franchisees. Although Jamie has an extensive knowledge in the area, he attends regular training from Mac Tools in order to be up-to-date with the latest innovations brought into the market.

Mac Tools is part of Stanley Black & Decker, the world’s largest hand and power tools manufacturer, a $12 billion global organisation. The company is a full member of the British Franchise Association (bfa) and offers a combination of a tool franchise and a van franchise. Franchisees are trusted distributors of what are considered to be the best quality tools on the market to customers such as car dealerships, automotive repair shops, manufacturing units and engineering companies.

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